E-Commerce exports Workshop

E-Commerce and the Import One-Stop Shop Scheme (IOSS) Workshop: Mastering the Essentials of Selling to the EU

  • Half Day
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E-commerce seller preparing parcels for shipping and export
freight plane being loaded at logistics hub
Lorries queuing at the border for customs checks
smiling workshop participant with notes and laptop
Our E-Commerce and the Import One-Stop Shop (IOSS) Workshop is designed to provide you with the essential knowledge and skills necessary to navigate the intricacies of e-commerce trade, particularly when selling to the European Union (EU). Whether you are new to e-commerce or seeking to refine your existing online operations, this workshop offers a comprehensive understanding of the key elements involved in selling to the EU market.
During the half-day workshop, our experienced consultants will guide you through various aspects of e-commerce trade and the IOSS scheme. Here are the main topics covered in detail:

1.

Understanding E-Commerce Trade:

Explore the unique characteristics of e-commerce trade, including the role of online marketplaces, cross-border shipping, and digital documentation. Gain insights into the challenges and opportunities of selling products online.

2.

Introduction to the IOSS Scheme:

Understand the IOSS scheme and its significance for selling goods to customers in the EU. Learn about the benefits, requirements, and implications of the IOSS scheme, including VAT obligations and simplified customs procedures.

3.

IOSS Registration and Compliance:

Learn how to register for the IOSS scheme and ensure compliance with the necessary requirements. Understand the importance of accurate data collection, VAT calculations, and reporting obligations to successfully navigate the IOSS scheme.

4.

Managing Cross-Border Logistics:

Gain insights into the logistics of cross-border e-commerce trade. Understand the key considerations for shipping goods to EU customers, including customs clearance, packaging, and shipping options.

5.

Customer Experience and Localisation:

Explore strategies for providing an optimal customer experience in the EU market. Learn how to adapt your website, product descriptions, payment methods, and customer support to cater to EU customers effectively.

Throughout the workshop, our consultants will provide practical examples, case studies, and interactive exercises to reinforce your understanding of e-commerce trade and the IOSS scheme. You will have the opportunity to ask questions, engage in discussions, and gain valuable insights from our experienced trainers.
This workshop can be delivered either on-site at your location or online for remote participation. We aim to provide the training and support you need in a format that best suits your business requirements.
By attending our E-Commerce and the Import One-Stop Shop (IOSS) Workshop, you will gain the knowledge and confidence to navigate the complexities of e-commerce trade, particularly when selling to the EU market. Unlock the potential of your online business and maximise your success in the global e-commerce arena. Contact us today to book this worksh

Choose a training approach:

1-2-1 Support

Learning support delivered on site

Bespoke training

Customised to fit your business

Open workshops

We deliver for key business groups across the Midlands and the UK

Online workshops

All the usual topics, delivered virtually

Testimonials

Following an initial audit and follow up’s, David worked with us providing templates and guidance to allow us to create a full set of Standard Operating Procedures customised to reflect how my business operates. David is always at the end of the phone or email for support with complex questions and ongoing advice. I now have full confidence in our operation complying with our obligations.
Marshall's Industrial
Robert Marshall, Managing Director
For many years Coventry & Warwickshire Chamber have worked with Hooper & Co International Trade in the delivery of a series of training courses and workshops from importing and exporting to specialised customs procedures to 100’s Coventry & Warwickshire Chamber members. David has supported the Chamber in the development of those training courses to meet the needs of our customers and has provided ongoing advice and support to our individual Global Members which has been invaluable. The Chamber highly recommends David Hooper as an experienced trainer with extensive International Trade knowledge and expertise in delivery of bespoke training courses and in house consultancy for customs and logistics.
Coventry and Warwickshire Chamber of Commerce
Hazel Pilling, International Trade and Membership
We have been working with the Hooper team for 2 years. They have been knowledgeable, helpful, patient and always impartial. We strongly recommend their service.
Mu Wooles
St Pierre Group
Excellent training session received, lots of insight and has given us a bit more confidence in processing requests for transportation. Neil was a pleasure to learn from and was very informative, we had a lot of questions and they were all handled efficiently. Thanks Neil!
Amy Strudwick
Danecca Limited
David carries out workshops for the Black Country Chamber of Commerce based on export and import procedures both online and in person. The material provided is extensive and provides an accurate level of information for the workshops. David delivers in a professional manner, and we receive positive feedback from everyone that attends. We would highly recommend David and his team.
Mandy Perry
Black Country Chamber Of Commerce
I wanted to have an independent validation of our Import and export processes. I contacted Hooper & Co., and they were a pleasure to work with. David visited and carried out an audit of our systems providing invaluable advice and guidance on how we could further improve how we meet our compliance obligations.
Marshall's Industrial
Robert Marshall, Managing Director
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